OVERVIEW

• By signing up for wholesale, each wholesaler agrees to these guidelines and must abide by them.
• You must be a business to shop wholesale and have a business license or resale certificate (which we must have on file). 
• The wholesale discount is 50%-70% OFF Retail prices
• Order is a minimum of $100
• Must meet unit minimums of 2 per style
• Free shipping is for US orders only (excluding AK/HI and territories/islands, see below) for regular wholesale pricing.  If you are receiving a larger discount of any kind then free shipping does not apply.
• Free shipping noted on header of site is for retail orders.  To obtain free shipping for wholesale orders, your order must be $500+ and based in the contiguous USA states
• If located internationally, or outside of the the contiguous U.S. (Alaska, Hawaii, Puerto Rico, Virgin Islands etc.) shipping fees are required. If spending over $2,000 we will split shipping costs. Below $2,000 order we will invoice exact shipping cost (we will choose cheapest carrier possible unless otherwise requested). 
• If you are a subscription box service please provide us with quantities ahead of time of the items you are purchasing so we have the inventory you need on hand.
• Not all items are available for wholesale purchases. If you are logged out of your wholesale account and see products not shown while logged in, this means that product is not available for wholesale purchase. 
• Shipping for wholesale is a maximum of $19.99 per order for U.S. orders only (excluding AK/HI and islands).  International orders will be invoiced separately for shipping rates.  This will be exact amount of shipping costs.  We will choose the cheapest shipping rate between USPS, UPS and FedEx unless requested otherwise. 
• Maximum meaning it will not cost more than $19.99 if in the continuous USA. When we ship your order, if it costs less we will refund the difference. If it costs more we will cover those costs :) 
• International orders we will email you an estimated shipping costs, shortly after your purchase.  You will have 24hrs to pay the invoice on these estimated costs or we cannot fulfill your order.  If the actual shipping cost is more than the estimated amount, we will cover that cost.  If it is less, we will refund you the difference. 
• Please note buyers are responsible for any custom/import fees.

INTEGRITY + COPYRIGHT + TRADEMARK

• Gia Roma products hold the Gia Roma trademark which may not be infringed upon.
• All photos are property of Gia Roma and wholesalers are permitted to use photos for selling of Gia Roma products only.
• All Gia Roma photos of Gia Roma products must remain unaltered.  You may not alter, photoshop, or update / reuse in any photos in any way.
• When reselling our products, Gia Roma products may not be altered in any way - adding or removing design details, removing / adding stickers (other than a UPC sticker), and the like.  They cannot be rebranded unless permission is given first. 
• Any photos used of Gia Roma products taken from social media must credit the original creator of the content.

PAYMENT

• Payment is due when your order is placed via credit card through our website. 
• All wholesale orders are exempt from additional coupons (unless we have a free shipping promo for wholesale customers). 
• Affiliate links / discount site links (honey, retailmenot, shareasale, etc) may not be used to purchase wholesale.  If an affiliate link is used to purchase a wholesale order, the buyer must pay the commission.  All orders need to go through www.Gia-Roma.com directly. 
• Unless a coupon code is specifically given for wholesale orders, it may not be used.  

SHIPPING & PACKAGING

• Once your order ships, you'll receive an email from us with your tracking number.
• Orders are shipped in the least amount of boxes possible and include a packing slip. 
• We ship most orders between 48-72 hours!  Orders placed during the holiday season may take an additional business day.  If you have a large order or are ordering items that are on pre-order or a special order, this time may be longer.  You will receive an email once your items have shipped.  
• If you need your items sooner during the holidays or anytime of the year, please email us at: Hi@Gia-Roma.com and we can get your order out the next day in most cases for a $20 rush fee.

RETURNS & CANCELATIONS

• Due to the nature of the product, returns are not accepted.
• We package our items very well, however, if an item should arrive damaged please notify us within 3 business days so we can replace it for you.  Please provide a photo as well as your invoice/order number. 
• If you must cancel an order it must be done before an item is shipped out.  Once the items are shipped they can no longer be canceled.  Refunds are processed as store credit only.

SOCIAL MEDIA

• You can tag & follow us on social media:
  • Instagram: @Gia.Roma
  • Facebook: @GiaRoma2
  • Private Business ONLY group: REQUEST TO JOIN HERE
• To show off your Gia Roma items, tag us @Gia.Roma and we repost to help promote other small businesses as often as we can (note stories sometimes are not seen and disappear before we do, so ensure it's done in a post/reel for this)